GNP Realty Service Philosophy
GNP is built upon four cornerstones of a Service Philosophy that shapes the way we think and perform for our clients each and every day: Experience, Strategy, Flexibility and Passion.
Experience: The GNP management team has 30+ collective years of industry experience and the expertise and precision to navigate a property’s unique matrix of costs, issues, and needs. You can rely on a hand-picked team committed to client service and dedicated to the success of every project. Our team management approach is at the center of our success.
Strategy: While there is no crystal ball, GNP has the capacity to confidently predict the future based on trend-watching, education, and research. Our employees benefit from continuous in-house education on industry trends and the formulation of policies and procedures – procedures based on comprehensive data, balanced judgment, and commitment to longevity. Operating systems are monitored continuously with adherence to preventative maintenance schedules. We pursue a sophisticated security protocol that has a high impact on safety and a low impact on the daily lives of our tenants. We think quickly and anticipate problems before they arise. Dependability is second nature to GNP.
Flexibility: The size and management structure of GNP Realty allows us to listen, learn, and change direction at a moment’s notice. We design custom operational plans for each assignment based on your needs. Innovation is at the core of our decision making – shaping the future of your building through fresh ideas and unique approaches supported by leading edge tools and technologies. Our open-door policy ensures easy access to the GNP senior management team.
Passion: With GNP you have a truly committed partner—one that treats your property as if it was our own. We bring a passion to each property that helps to ensure the long-lasting success of your building. You’ll benefit from our deeply-rooted relationships throughout the community, nurtured through involvement with professional organizations, strong local business relationships, and a prevailing sense of integrity.
Learn how we put our service philosophy into action in an article spotlighting GNP Realty in the May/June 2014 issue of the Journal of Property Management. Read now>
At GNP Realty Partners, we:
- Preserve the client's investment
- Act with honesty and integrity at all times
- Know the importance of listening to and respecting our clients
- Create an Exclusive Management Program tailored to each client/property
- Take an "outside of the box" approach to problem solving
- Remain innovative, utilizing the latest trends in management, leasing and marketing
- Take pride in the professional quality of our work
- Know that our most important assets are our people, our clients, and our reputation