GNP Realty Service Philosophy

GNP is built upon four cornerstones of a Service Philosophy that shapes the way we think and perform for our clients each and every day:  Experience, Strategy, Flexibility and Passion.

Experience:  The GNP management team has 30+ collective years of industry experience and the expertise and precision to navigate a property’s unique matrix of costs, issues, and needs.  You can rely on a hand-picked team committed to client service and dedicated to the success of every project.  Our team management approach is at the center of our success.  

Strategy:  While there is no crystal ball, GNP has the capacity to confidently predict the future based on trend-watching, education, and research.  Our employees benefit from continuous in-house education on industry trends and the formulation of policies and procedures – procedures based on comprehensive data, balanced judgment, and commitment to longevity.  Operating systems are monitored continuously with adherence to preventative maintenance schedules.  We pursue a sophisticated security protocol that has a high impact on safety and a low impact on the daily lives of our tenants.  We think quickly and anticipate problems before they arise.  Dependability is second nature to GNP.  

Flexibility: 
The size and management structure of GNP Realty allows us to listen, learn, and change direction at a moment’s notice.  We design custom operational plans for each assignment based on your needs.  Innovation is at the core of our decision making – shaping the future of your building through fresh ideas and unique approaches supported by leading edge tools and technologies.  Our open-door policy ensures easy access to the GNP senior management team. 

Passion:  With GNP you have a truly committed partner—one that treats your property as if it was our own.  We bring a passion to each property that helps to ensure the long-lasting success of your building.  You’ll benefit from our deeply-rooted relationships throughout the community, nurtured through involvement with professional organizations, strong local business relationships, and a prevailing sense of integrity.

JPM featureLearn how we put our service philosophy into action in an article spotlighting GNP Realty in the May/June 2014 issue of the Journal of Property Management. Read now>

 

At GNP Realty Partners, we:

  • Preserve the client's investment
  • Act with honesty and integrity at all times
  • Know the importance of listening to and respecting our clients
  • Create an Exclusive Management Program tailored to each client/property
  • Take an "outside of the box" approach to problem solving
  • Remain innovative, utilizing the latest trends in management, leasing and marketing
  • Take pride in the professional quality of our work
  • Know that our most important assets are our people, our clients, and our reputation